Amanda Guzman
About Amanda Guzman
Amanda Guzman is a Team Lead and Senior Enterprise Account Manager at WP Engine, with extensive experience in customer success and account management roles in Austin, Texas.
Current Role at WP Engine
Amanda Guzman holds the position of Team Lead | Senior Enterprise Account Manager at WP Engine, working in a hybrid environment. She is also actively involved as an Enterprise Account Manager based in Austin, Texas. In these roles, Amanda focuses on expanding the footprint of WP Engine's top Enterprise brands on their platform. Her responsibilities include building strategic account plans in partnership with clients, concentrating on their WordPress strategy and upcoming releases.
Previous Experience at WP Engine
Amanda Guzman previously served as Team Lead, Customer Success at WP Engine from 2021 to 2022 for seven months. In this role, she ensured that all customer success initiatives were aligned with the company's strategic goals, providing support to clients while enhancing customer satisfaction.
Work History at Bazaarvoice
Amanda Guzman has an extensive history with Bazaarvoice, holding multiple roles including Client Success Director from 2015 to 2017, Campaign Manager, Client Programs from 2013 to 2014, and Client Success Associate, Emerging Retail from 2012 to 2013. Each of these positions were based in the Austin, Texas Area. During her tenure, she excelled in managing client relationships and orchestrating successful campaigns.
Early Career
Amanda Guzman began her professional journey working for Facebook as an Online Sales Operations Analyst from 2010 to 2011. She then transitioned to the Capital Area Food Bank of Texas as a Community Events Coordinator from 2011 to 2012, also in Austin, Texas. These roles helped build a foundation in operations and community engagement early in her career.
Educational Background
Amanda Guzman studied Marketing at St. Edward's University, where she earned a Bachelor of Business Administration (BBA) degree. She attended the university from 2006 to 2010. Her academic background in marketing laid the groundwork for her varied roles in account management and customer success.