Ariana Sherman
About Ariana Sherman
Ariana Sherman is a Technical Support Analyst at WP Engine with a background in customer service and technical support roles at cPanel, GreenGeeks, and Hostgator.com.
Title
Ariana Sherman is a Technical Support Analyst currently working at WP Engine. She joined the company in March 2022.
Career at WP Engine
Ariana Sherman started her role at WP Engine as a Technical Support Analyst in March 2022. In this capacity, she focuses on providing solutions for customer technical issues, ensuring high levels of customer satisfaction through empathetic and professional interactions. Her work prioritizes teamwork and efficiency, aiming to resolve issues swiftly and effectively.
Previous Experience at cPanel
Before her current role, Ariana Sherman worked at cPanel as a Customer Service Representative - II from 2019 to 2022. During her three years at cPanel in Houston, Texas, she provided customer service and technical support, demonstrating a strong focus on empathy and professionalism in handling customer queries.
Experience at GreenGeeks
Ariana Sherman served as a Customer Success, Customer Retention, and Sales specialist at GreenGeeks for four months from 2018 to 2019. Working remotely, she contributed to customer retention strategies and sales initiatives, showcasing her versatility in various customer support roles.
Role at Hostgator.com
At Hostgator.com, Ariana Sherman worked as a Web Advisor II / Internal Support from 2016 to 2018. Based in Houston, Texas, she handled internal support responsibilities and advised customers on web-related issues, applying her technical knowledge and support skills to aid customers effectively.
Education Background
Ariana Sherman attended Klein High School, where she completed her education before embarking on her professional journey in customer support and technical assistance roles.