Ben Moore
About Ben Moore
Ben Moore is a Business Intelligence Developer at WP Engine and the Founder of SkyPress, based in the Austin, Texas area.
Current Roles
Ben Moore is currently serving as a Business Intelligence Developer at WP Engine. Additionally, he is the Founder of SkyPress, a role he has held since October 2017. He operates within the Austin, Texas area, contributing to both companies with his expertise.
Previous Experience at WP Engine
Before his current role, Ben Moore had an extensive tenure at WP Engine. He served as a Manager of Customer Support from 2014 to 2015 and as a Customer Support Specialist from 2013 to 2014. In these roles, he gained substantial experience in customer support and management, working closely with technology teams to successfully push websites live ahead of schedule.
Experience in the Restaurant Industry
Prior to his roles in the tech industry, Ben Moore managed a restaurant for four years at K&N Management from 2009 to 2013. This role equipped him with significant management experience and provided a varied background that enhances his customer support and business intelligence capabilities.
Technical Skills and Tools
Ben Moore has access to a plethora of technical tools and offers premium onboarding services with a 40-point Technical Health Assessment. He can troubleshoot with WordPress experts available 24/7 and handle automated updates for plugins, themes, WordPress, and PHP. Moore leverages Application Performance Monitoring, enterprise-grade security, a global CDN, and proprietary caching solutions like EverCache®. Additionally, he uses tools like Local, WP Migrate, WP Offload Media, and WP Offload SES to boost site performance and manage web development tasks effectively.
Specialized WordPress Capabilities
Moore is proficient in a range of WordPress-specific functionalities. He can utilize Smart Plugin Manager for automated plugin updates, Page Speed Boost for optimizing web pages, and WP Engine Smart Search for improved search functionality. Furthermore, he uses Advanced Custom Fields for custom fields and post types, Genesis Framework and StudioPress Themes for site building, WPGraphQL for enabling GraphQL schema and API, and Faust.js for creating headless WordPress frontends.