Brandi Alberson
About Brandi Alberson
Brandi Alberson is an IT Support Administrator at WP Engine with extensive experience in technical support and customer service roles at companies like Apple, Electronic Arts, and Target.
Current Role at WP Engine
Brandi Alberson currently holds the position of IT Support Administrator at WP Engine. Having joined the company in 2018, she has steadily advanced through various roles, emphasizing her depth of experience and capability in IT support. Her responsibilities likely include managing IT support processes, troubleshooting technical issues, and ensuring the smooth operation of IT systems across the organization.
Career Progression at WP Engine
Since 2018, Brandi Alberson has progressed through several roles at WP Engine. She started as an IT & Facilities Coordinator, serving in the position for 11 months before becoming an IT Support Specialist in 2019. After two years in that role, she transitioned to her current position as IT Support Administrator. This trajectory highlights her growth within the company and her expanding expertise in IT support.
Previous Experience in Technical Support
Before joining WP Engine, Brandi Alberson accumulated extensive experience in technical support roles. She worked as an Applecare Advisor at Apple from 2013 to 2014, and later took on roles like Games Advisor and Technical Advisor at Electronic Arts (EA) between 2017 and 2018. Her time at Electronic Arts included a one-year tenure as a Games Advisor, and a brief, three-month period as a Technical Advisor. These roles helped her build a strong foundation in technical troubleshooting and customer service.
Educational Background
Brandi Alberson graduated from Texas State University, where she earned a Bachelor's Degree in Photography with a Minor in Psychology, attending from 2004 to 2008. Her education provided a unique blend of creative and analytical skills, which likely contribute to her problem-solving abilities in technical support roles. She also completed her high school education at Cypress Springs High School.
Diverse Early Career Roles
Brandi Alberson's career includes a variety of early roles that demonstrate her adaptability and diverse skill set. She worked as a Quality Assurance Assistant at Forge USA from 2007 to 2009, an Electronics Team Member at Target from 2009 to 2016, and briefly as a Jr. Account Executive at OutboundEngine in 2018. This varied background showcases her ability to handle different responsibilities and adapt to various industries.