Bryan Smith
About Bryan Smith
Bryan Smith is the Principal Product Manager at WP Engine, with over 10 years of experience in product management, specializing in commerce services and payments.
Company
Bryan Smith is currently serving as the Principal Product Manager at WP Engine. WP Engine is a leading provider of managed hosting services and WordPress solutions. As part of his role, Bryan leads the Payments and Commerce Services product line, focusing on reducing complexity and integration challenges for customers.
Title
Bryan Smith holds the title of Principal Product Manager at WP Engine. In this role, he is responsible for guiding the direction and execution of the Payments and Commerce Services product line. His work focuses on addressing customer needs and improving the user experience.
Education and Expertise
Bryan Smith holds a Master's Degree in Information Technology and Management, and a Bachelor's Degree in Business Administration from the Naveen Jindal School of Management at UT Dallas. He has over 10 years of experience in product management, with a specialization in commerce services, payments, strategic technical partnerships, developer experience tools, and agile product management.
Professional Background
Bryan Smith's professional journey includes extensive experience in product management. He worked at WP Engine as Manager, Product Management from 2020 to 2022 and as Senior Product Manager from 2018 to 2020. Before WP Engine, he held various roles at Cox Automotive Inc., including Senior Product Manager, Product Manager, and Data Specialist/Product Owner, from 2011 to 2018. Earlier in his career, he served as a Business Analyst at C.H. Robinson and as a Recovery Analyst at Real Time Resolutions, Inc.
Customer Advocacy and Product Development
Bryan Smith advocates for customers by understanding their needs and translating them into product goals. He strives to find and resolve the most pressing, unmet needs of customers. Additionally, he partners with early adopter customers to drive pilot engagements and ensure the market viability of new products.