Cian Greaney
About Cian Greaney
Cian Greaney is a Technical Project Manager, Onboarding at WP Engine in Limerick, Ireland, with a background in customer support and IT.
Current Role at WP Engine
Cian Greaney is currently working at WP Engine as a Technical Project Manager, Onboarding. In this role, he is based in Limerick, County Limerick, Ireland. His responsibilities include overseeing the onboarding process for new customers, ensuring a smooth transition, and managing technical aspects to facilitate client success.
Previous Positions at WP Engine
Prior to his current role, Cian Greaney served as Technical Support Level 2 at WP Engine from 2018 to 2021. During his 3 years in this position, he gained experience handling a variety of technical issues related to WordPress, specifically supporting enterprise-level customers. This role allowed him to develop a deep understanding of customer needs and technical challenges.
Work Experience at Gilt.com
Cian's career at Gilt.com included roles such as End User IT Technician and Customer Service Specialist. From 2017 to 2018, he worked as an IT Technician for 4 months, providing technical support to employees. Additionally, he worked as a Customer Service Specialist from 2014 to 2018, where he built a strong foundation in customer support over 4 years, assisting customers with various queries and concerns.
Education at University of Limerick
Cian Greaney pursued studies in Computer Games and Programming Skills at the University of Limerick from 2009 to 2011. Although he did not complete his degree, this period provided him with essential programming skills and a solid technical foundation, contributing to his later career in IT and technical support.