Claudia Cuento
About Claudia Cuento
Claudia Cuento is a Senior Partner Account Manager at WP Engine in San Antonio, Texas, with extensive experience in customer experience advocacy, management consulting, and project management.
Company
Claudia Cuento is currently working at WP Engine, a leading platform for WordPress Managed hosting. She operates out of San Antonio, Texas, United States, in a hybrid working environment. At WP Engine, she serves as both Senior Partner Account Manager and Agency Account Manager.
Title
Claudia Cuento holds the position of Senior Partner Account Manager at WP Engine, with additional responsibilities as an Agency Account Manager. She started her role as Senior Partner Account Manager on December 1, 2022.
Education and Expertise
Claudia Cuento graduated from St. Mary’s University with a Bachelor of Arts in English and Communication Arts; Marketing. She is fluent in both English and Arabic. Her professional expertise includes customer experience advocacy, management consulting, project management, graphical user interface, and marketing.
Professional Background
Before joining WP Engine, Claudia Cuento worked at Kinsta® as a Senior Billing Representative for 11 months. Prior to that, she spent five years at Pressable as a Senior Customer Strategist. At Rackspace, she served as a Communications Specialist III for three years and as an Account Manager I for one year. Her earlier career includes a two-year tenure at Apple Retail as a Specialist.
Projects and Initiatives
Claudia Cuento has contributed significantly to her roles by creating new training manuals to enhance the skills of new hires and trainers, planning and executing numerous events to boost brand awareness, and establishing an efficient organization system for over $3 million worth of hardware. Additionally, she has collaborated with various department members to develop customer solutions by leveraging existing architecture and integrating additional products from the portfolio.