Courtney Sims
About Courtney Sims
Courtney Sims is a Software Engineer at WP Engine in Austin, Texas, with over a decade of experience in the tech industry, including roles in customer support and operations.
Current Role at WP Engine
Courtney Sims is a Software Engineer at WP Engine, based in Austin, Texas, United States. In their current role, Sims works on software engineering projects at levels 1 and 2, contributing to the development and optimization of WP Engine's technological solutions.
Previous Roles at WP Engine
Before becoming a Software Engineer, Courtney Sims held various other positions at WP Engine. From 2018 to 2020, Sims worked as a CX Operations Engineer, focusing on customer experience operations. From 2015 to 2018, Sims served as a Customer Support Specialist at levels 1, 2, and Senior Level 2, helping to resolve customer issues and improve customer satisfaction.
Past Experience
Prior to joining WP Engine, Courtney Sims gained experience in different roles within the tech industry. From 2012 to 2014, Sims worked at Bazaarvoice as an Authenticity Analyst, ensuring the integrity of user-generated content. Additionally, from 2011 to 2013, Sims served as a Research Assistant at the University of Texas at Austin, contributing to academic research projects.
Education Background
Courtney Sims studied Psychology at The University of Texas at Austin, earning a Bachelor of Science degree. The background in psychology may provide Sims with a unique perspective on user experience and software development, aiding in the creation of user-centric technological solutions.
Professional Growth and Commitment
Over a decade of professional experience in various roles within the tech industry highlights Courtney Sims’ adaptability and growth. Transitioning from customer support roles to software engineering within WP Engine showcases an ability to evolve professionally. Sims' eight-year tenure at WP Engine reflects both long-term commitment and loyalty to the company.