Darragh Bourke
About Darragh Bourke
Darragh Bourke is an L2 Technical Support Specialist at WP Engine and the Producer & Host of The Big Bark podcast in County Limerick, Ireland. He has a diverse background in customer service, technical support, and web consulting.
Current Title and Role
Darragh Bourke is an L2 Technical Support Specialist at WP Engine in County Limerick, Ireland. He has been with WP Engine since 2017, progressing from an L1 Technical Support Specialist to his current position. His role involves providing advanced technical support and solutions to WP Engine customers.
Podcast Producer and Host
Darragh Bourke is the Producer and Host of The Big Bark podcast, which is based in County Limerick, Ireland. The podcast focuses on dog-related topics and has been gaining a growing listener base. Through this role, Darragh combines his passion for dogs with his skills in media production and hosting.
Previous Experience at Voxpro and Other Roles
From 2016 to 2017, Darragh Bourke worked as a Customer Support Representative for Stripe at Voxpro in Cork. He has also held various other roles including Senior Web Consultant at DB Consulting, Managing Director of Paw Pals, and Bar Supervisor at Masterchefs Hospitality. His diverse experience spans customer service, technical support, web consulting, and hospitality management.
Educational Background
Darragh Bourke holds a Bachelor of Business Studies in Risk Management and Economics from the University of Limerick, completed between 2005 and 2009. He also holds a Higher Diploma in Software Development from the same university, completed in 2014. Additionally, he studied Financial Technology at Technological University Dublin, achieving a Fintech qualification in 2022.
Professional Journey at WP Engine
Darragh Bourke has been an integral part of WP Engine since 2017. He started as an L1 Technical Support Specialist, a position he held for one year before being promoted to L2 Technical Support Specialist. His journey at WP Engine showcases his growth and increasing expertise in the field of technical support.