Emer Kelly
About Emer Kelly
Emer Kelly is an Order to Cash Associate at WP Engine in Limerick, with a background in IT services and quality management.
Current Position at WP Engine
Emer Kelly currently works as an Order to Cash Associate at WP Engine in Limerick. She began this role in March 2021. Her responsibilities likely involve managing the order processing and billing systems, ensuring accurate and timely invoicing, and working closely with both customers and internal departments to resolve any financial discrepancies. Her attention to detail and customer-focused approach play a significant role in her success in this position.
Previous Role at WP Engine
Before her current role, Emer Kelly was a Technical Support Specialist at WP Engine from 2019 to 2021, based in the Limerick Metropolitan Area. During this time, she provided technical assistance to customers, troubleshooting issues, and ensuring client satisfaction. This role required solid technical skills as well as the ability to address and solve problems efficiently, aligning well with her background in quality management.
Experience at STORM WEB DEVELOPMENT LTD
Emer Kelly worked as an IT Assistant and Web Development professional at STORM WEB DEVELOPMENT LTD from 2014 to 2019, in County Tipperary, Ireland. Over these five years, she gained extensive experience in web development and IT support. Her work involved developing and maintaining websites, assisting with IT infrastructure, and possibly contributing to project management tasks. This role honed her technical capabilities and problem-solving skills.
Education at National University of Ireland, Galway
Emer Kelly holds a Master of Science (MS) in Quality & Reliability from the National University of Ireland, Galway, which she obtained between 1994 and 1996. Prior to that, she earned a Bachelor of Science (BS) in Physics from the same university, studying from 1990 to 1994. This educational background provided her with a strong foundation in scientific principles, quality management, and analytical skills.
Skills and Professional Attributes
Emer Kelly possesses a solid background in quality management, complemented by her roles in IT services and support. Her expertise includes a strong attention to detail, customer-focus, and the ability to ensure project completion without compromising on quality. She is known for her quick learning ability, initiative, and openness to new ideas and technologies. Collaboration and teamwork are key aspects of her professional identity, as she enjoys working with productive and diligent teams.