Gavin Hartman
About Gavin Hartman
Gavin Hartman is a Technical Support Specialist L1 Advanced at WP Engine and the owner of TexoTechs, with extensive experience in technical support, web development, and consulting.
Current Roles at WP Engine and TexoTechs
Gavin Hartman currently works as a Technical Support Specialist L1 Advanced at WP Engine. His responsibilities at WP Engine involve offering support to SMB and Premium customers on the WP Engine platform, leveraging expertise in LAMP stack web server, JIRA, Root Access Linux CLI, Zendesk, NGINX, and Wordpress Multisite. Concurrently, he owns and operates TexoTechs in Austin, Texas. TexoTechs provides services such as repair, consulting, IT support & management, and Wordpress website projects, along with hosting and domain management for client websites.
Previous Experience at WP Engine and Other Roles
Before his current role, Gavin Hartman worked at WP Engine as a Technical Support L1 for 9 months in 2022. He also accumulated significant experience holding different technical positions. He served as a Web Developer & Production Coordinator at Austin Web And Design from 2016 to 2021. His other roles include Test Technician at Streamline Technical Services (2015 - 2016), Tech Consultant at E-medical (2013 - 2016), and Computer Support Technician at Texas A&M University College of Veterinary Medicine & Biomedical Sciences in 2013.
Education and Professional Development
Gavin Hartman studied at the University of Nebraska at Kearney and Austin Community College. He has also enhanced his technical skills through online courses on Codecademy, focusing on HTML, CSS, and JavaScript. He continues to further his expertise by studying JavaScript and Python in his free time.
Early Career and Other Roles
During the early stages of his career, Gavin Hartman held various positions that provided him with a diverse skill set. He worked at Blizzard Entertainment in Account and Technical Services (2012 - 2013), Developer Program Support at Apple in 2012, and served as an Associate Producer at Replay Games, Inc. from 2010 to 2011. Additionally, he worked as a Sales Associate at Converse Inc. between 2008 and 2010.
Technical Skills and Personal Interests
Gavin Hartman is proficient in a wide range of technical skills including Computer Hardware, Windows systems, LAMP stack, Software support, HTML, CSS, CMS (Wordpress), Cloud storage, FTP, Browsers, Anti-Virus, Video conferencing software, Issue trackers, project management, Microsoft Office, Creative Design, business systems, Photoshop, and SDLC. Beyond his professional life, he enjoys skateboarding and has been practicing it for 15 years. He also plays video games and music in his free time.