Jaime Ibarra
About Jaime Ibarra
Jaime Ibarra is a Customer Service Specialist at WP Engine and a Technical Support Engineer at Office Ally in San Antonio, Texas, with over 6 years of experience in customer service and technical support roles.
Current Employment at WP Engine
Jaime Ibarra has been working at WP Engine as a Customer Service Specialist in San Antonio, Texas since November 2017. WP Engine is a well-known platform specializing in WordPress hosting solutions, and Jaime contributes to providing exceptional customer service. With over six years of experience in customer service and technical support roles, Jaime brings significant expertise to the position.
Role at Office Ally
In addition to his role at WP Engine, Jaime Ibarra is currently employed at Office Ally as a Technical Support Engineer, also in San Antonio, Texas. Office Ally is a comprehensive suite of products for healthcare providers, and Jaime's role involves offering technical assistance. This dual employment highlights Jaime's strong time management and multitasking skills.
Educational Background
Jaime Ibarra attended Southwest Texas Junior College, where he achieved an Associate's degree. This educational background laid the foundation for his career in customer service and technical support, providing him with the necessary skills and knowledge to succeed in these roles.
Experience in Customer Service and Technical Support
Jaime Ibarra has over six years of experience in customer service and technical support. His roles have ranged from Customer Service Specialist to Technical Support Specialist L2, indicating a progression to more advanced technical support responsibilities. Working in these capacities at multiple companies simultaneously showcases Jaime's ability to manage his time effectively and handle a variety of tasks proficiently.
Contribution to San Antonio Tech Community
Based in San Antonio, Texas, Jaime Ibarra is an active contributor to the local tech community. His roles at WP Engine and Office Ally involve direct interaction with customers, adding value to the tech ecosystem through dedicated support and service. Jaime's professional presence in the community reflects his commitment to enhancing the customer experience in the tech sector.