Jeremy O'bryan
About Jeremy O'bryan
Jeremy O'bryan is a Tier 1 Technical Support specialist at WP Engine with over a decade of experience in technical support and IT roles in the Austin, Texas area.
Title
Jeremy O'Bryan currently holds the position of Tier 1 Technical Support at WP Engine, where he provides front line support for WordPress-related technical issues. He has been in this role since May 2019.
Current Role at WP Engine
At WP Engine, Jeremy O'Bryan works as a Tier 1 Technical Support specialist. In this position, he deals with a variety of WordPress-related technical issues, helping users to manage and resolve their website concerns efficiently. His expertise ensures that clients receive timely and effective solutions.
Previous Experience at Hostgator
Jeremy O'Bryan worked at Hostgator.com for a total of six years, starting as a Junior Administrator - Level 2 from 2013 to 2015, before advancing to the position of Linux Administrator from 2015 to 2019. During his tenure, he gained substantial expertise in Linux systems and technical troubleshooting, solidifying his foundation in IT support.
Technical Support and IT Roles
Jeremy O'Bryan has accumulated over a decade of experience in technical support and IT roles, primarily in the Austin, Texas area. His career spans positions such as IT Support Analyst at The Home Depot, Technical Support Analyst at Harte-Hanks Direct Marketing, and Team Manager for the Alternative Marketing Program at Ranger American. These roles have honed his skills in both technical support and operational functions across various industries.
Education Background
Jeremy O'Bryan studied at Texas State University, where he pursued English Language and Literature/Letters for two years from 2002 to 2004. This educational background has enhanced his communication skills, a vital asset in his technical support roles.