Jonathan Finlay
About Jonathan Finlay
Jonathan Finlay is a Technical Support Engineer L2 at WP Engine in County Limerick, Ireland, with a background in Computer Software Engineering from I.T. Carlow.
Title: Technical Support Engineer L2
Jonathan Finlay is currently serving as a Technical Support Engineer L2 at WP Engine. He has been with WP Engine since November 2018, applying his expertise in software development and supporting technical operations. His role involves troubleshooting, resolving client issues, and ensuring the smooth performance of applications.
Company: WP Engine
Jonathan Finlay works at WP Engine, a prominent company known for its WordPress hosting and digital experience services. As a Technical Support Engineer L2, based in County Limerick, Ireland, Jonathan contributes to the company's commitment to delivering top-notch technical support and customer service.
Education and Expertise: Honours Bachelor's Degree in Computer Software Engineering
Jonathan Finlay is an honours graduate of I.T. Carlow, where he earned a Bachelor's Degree in Computer Software Engineering. His academic background provided him with a robust understanding of software development, computational theory, and practical problem-solving skills. His education plays a critical role in his current position as a Technical Support Engineer.
Professional Background: Previous Roles
Before joining WP Engine, Jonathan Finlay amassed considerable experience in various roles. He worked at Shaws Department Stores as a sales person for five years, where he gained invaluable customer-facing experience. Additionally, he served as a Mail Sorter at An Post for three years. These roles honed his customer service skills, which complement his technical capabilities in his current engineering role.