Josh Applekamp
About Josh Applekamp
Josh Applekamp is a Technical Account Manager at WP Engine with over 8 years of experience in various roles within the company, including Technical Support Specialist and Onboarding Manager.
Title and Current Position
Josh Applekamp is currently serving as a Technical Account Manager at WP Engine. In this role, he focuses on managing client relationships and ensuring the technical success of their web projects by leveraging his extensive technical expertise and customer service skills.
Career at WP Engine
Josh Applekamp has been with WP Engine for over 8 years, progressing through various pivotal roles. He began as a Technical Support Specialist from 2015 to 2018, providing essential technical assistance to customers. He then served as the Onboarding Manager from 2018 to 2021, helping new clients transition smoothly to WP Engine's services. Currently, he holds the position of Technical Account Manager, further solidifying his expertise in technical support and customer service.
Previous Roles and Experience
Before his tenure at WP Engine, Josh Applekamp gained diverse experience in various industries. He worked as a Line Cook at Texas French Bread for 10 months in 2015 in Austin, Texas. He also interned as a Booking Agent at CTK Entertainment for 5 months from 2014 to 2015 and held a longer spell as a Booking Agent at Apple-Eye Agency from 2014 to 2016 in Austin. Additionally, he worked as a Site Manager/Teacher at Gymboree Play & Music for 4 years from 2011 to 2015.
Education and Qualifications
Josh Applekamp holds an Associate of Applied Science in Music Business, Performance, & Technology from Austin Community College, completed between 2012 and 2015. Additionally, he earned a Certificate in Music Business from the Musicians Institute in 2010. His educational background in music business and technology has provided him with a unique perspective and skill set that he applies in his current technical roles.
Transition from Music to Tech Industry
Josh Applekamp transitioned from a career in the music industry to the tech industry, leveraging skills gained from various roles. His experience includes working as a Booking Agent and Site Manager/Teacher, which has equipped him with strong customer service and management skills. This diverse background has been instrumental in his successful career progression at WP Engine, where he now excels in technical support and customer onboarding.