Joshua Wade
About Joshua Wade
Joshua Wade is a Technical Account Manager II at WP Engine in Austin, Texas, with over 8 years of experience in technical support and server administration.
Company
Joshua Wade is currently employed at WP Engine, a hosting platform. WP Engine specializes in WordPress hosting and provides a comprehensive suite of tools and services for managing websites. Joshua has been with the company since 2017, starting in a customer support role and advancing through the ranks to his current position.
Title
Joshua Wade holds the title of Technical Account Manager II at WP Engine. In this role, he is responsible for managing technical aspects of customer accounts, providing high-level support, and ensuring client satisfaction. He started this position in June 2021.
Education and Expertise
Joshua Wade studied at Texas State University, where he focused on Chemistry for one year from 2011 to 2012. He has over 8 years of experience in technical support, which includes expertise in server administration, mobile devices, Windows and Mac OSX systems, and web hosting services. His continuous passion for learning and improving his skill set is a significant aspect of his professional development.
Career Background
Joshua began his career at teleNetwork in San Marcos, Texas, where he worked as a Technical Support Representative from 2013 to 2015. He then joined Hostgator.com as a Junior Administrator Level 1 from 2015 to 2016. Following that, he worked at A Small Orange in various roles from 2016 to 2017, including Web Advisor and Web Administrator. Joshua's journey at WP Engine started in 2017, marking a significant progression from Customer Support Specialist L1 to his current role as Technical Account Manager II.