Kieran Downing
About Kieran Downing
Kieran Downing is a Technical Support professional at WP Engine and Co-Founder of The Wolf & Dragon in Cairns, Queensland, Australia.
Current Role at WP Engine
Kieran Downing currently serves as a Technical Support professional at WP Engine in Australia. He started this role in June 2021. WP Engine is known for its managed WordPress hosting services, and Kieran's role involves providing customer support to ensure optimal performance and reliability of client websites. His responsibilities likely include troubleshooting technical issues, offering guidance on WordPress functionalities, and ensuring high levels of customer satisfaction.
Co-Founder of The Wolf & Dragon
Kieran Downing is the Co-Founder of The Wolf & Dragon, a business located in Cairns, Queensland, Australia. Details regarding the specific nature of the business are not provided, but his role as a co-founder indicates a high level of involvement in the strategy, operations, and overall growth of the company. This venture signifies his entrepreneurial interests alongside his technical career.
Previous Role at Nine
Kieran Downing previously worked as a Support Engineer at Nine, a leading Australian media company, from 2020 to 2021. In this role, he provided technical support for the company's operational needs, ensuring minimal disruption to services. This position highlighted his technical expertise in maintaining and troubleshooting complex media systems.
Content Officer at Transport for NSW
From 2017 to 2020, Kieran Downing held the position of Content Officer for Operational Systems at Transport for NSW in Redfern, New South Wales. During his three-year tenure, he was involved in managing and creating content for operational systems, which likely included documentation, internal communications, and digital content relevant to the organization's functions.
Education Background
Kieran Downing completed his educational journey in the field of information technology and computing. He studied at the University of Western Sydney, earning a Bachelor of Computing in Information Systems from 2008 to 2012. Additionally, he achieved a Certificate IV in Networking from TAFE in 2013. This educational foundation has provided him with comprehensive knowledge and skills applicable to his various technical support roles.