Kristin Luce
About Kristin Luce
Kristin Luce is a Happiness Engineer Tier 2 at WP Engine in Omaha, Nebraska, with a background in customer service and a Bachelor's degree in History from Sam Houston State University.
Title
Kristin Luce holds the position of Happiness Engineer- Tier 2 at WP Engine in Omaha, Nebraska.
Current Role at WP Engine
At WP Engine, Kristin Luce assists customers with technical issues related to WordPress websites. These issues include troubleshooting problems with plugins, themes, MySQL databases, and PHP scripting. Kristin is also responsible for creating and maintaining internal support documentation to help fellow Happiness Engineers.
Previous Experience at Impact Merchandising
Prior to her current role, Kristin Luce worked as a Customer Service Representative at Impact Merchandising in Omaha, Nebraska. Her tenure at Impact Merchandising lasted for 10 months, from 2013 to 2014.
Previous Experience at Apple
From 2011 to 2017, Kristin Luce served as a Specialist at Apple. During her six-year tenure, she was involved in providing customer assistance and support, focusing on ensuring a positive customer experience.
Education and Expertise
Kristin Luce studied History at Sam Houston State University, where she earned a Bachelor's degree. Her educational background, combined with her professional experience, equips her with a broad skill set that she applies in her current role.
Personal Interests
Outside of her professional life, Kristin enjoys crafting and is an avid book fanatic. These hobbies reflect her creative and diverse interests.