Letitia Bevan
About Letitia Bevan
Letitia Bevan is a Senior Happiness Engineer (L2) at WP Engine in the Greater Sydney Area, with over a decade of experience in graphic design and web development.
Current Position at WP Engine
Letitia Bevan currently holds the position of Senior Happiness Engineer (L2) at WP Engine. She has been with the company since September 2020 and operates in the Greater Sydney Area. In this role, she leverages her extensive experience to enhance customer satisfaction and troubleshoot complex issues related to the company's platform.
Previous Experience at Flywheel
Before joining WP Engine, Letitia Bevan worked as a Remote Happiness Engineer at Flywheel from 2019 to 2020. Based in Sydney, Australia, she provided remote support to Flywheel customers, ensuring their issues were efficiently resolved and enhancing their overall user experience. Her proficiency in handling customer queries remotely was a significant asset during her tenure at Flywheel.
Graphic Design Career
Letitia Bevan has a rich background in graphic design. She spent four years working at Key Sun Laboratories, initially as a Graphic Designer and later as a Senior Graphic Designer. Additionally, she worked as a Graphic Designer at Spark - Brighter Thinking from 2011 to 2014. Her career began with a Graphic Design Internship at The Creative Method in 2010. Throughout her graphic design career, she gained substantial experience in creating visually appealing and effective designs.
Educational Background in Web and Graphic Design
Letitia Bevan possesses a diverse educational background. She has a Bachelor of Visual Arts and Design from Australian Catholic University, obtained between 2007 and 2009. She furthered her education at Shillington Education, earning Certificate IV in Graphic Design in 2010 and Web Design in 2013. She also completed courses in Web Development at Dynamic Web Training, where she studied Javascript, jQuery, PHP, and MySQL.
Transition to Web Development and Customer Happiness
Letitia Bevan has successfully transitioned from a career focused on graphic design to one centered on web development and customer happiness. With over a decade of experience, she combines her design expertise and web development skills to provide excellent customer support. This diverse skill set has enabled her to excel in her role as a Senior Happiness Engineer at WP Engine, where she continues to make significant contributions.