Levi Regan
About Levi Regan
Levi Regan is a Technical Support Specialist L2 at WP Engine in Limerick, Ireland, with a background in software development and extensive experience in technical support and retail management.
Current Role at WP Engine
Levi Regan currently works at WP Engine as a Technical Support Specialist L2 in Limerick, County Limerick, Ireland. In this role, Regan handles advanced technical issues, ensuring effective resolution of customer concerns through extensive technical knowledge and strong problem-solving skills.
Previous Experience at WP Engine
Before his current position, Levi Regan served as a Technical Support Specialist L1 at WP Engine for 11 months in 2021. In this role, Regan was responsible for handling initial customer inquiries, troubleshooting basic technical problems, and providing essential support, laying a strong foundation for his current L2 role.
Professional Background at GameStop
Levi Regan's professional journey includes various roles at GameStop. He served as a Manager from 2016 to 2017 and as a Keyholder from 2014 to 2016 in County Sligo, Ireland. Initially, Regan began his tenure at GameStop as a Sales Assistant from 2012 to 2014. These roles helped him build valuable leadership and customer service skills.
Educational Background at IT Sligo
Levi Regan studied Software Development at IT Sligo, where he achieved a Bachelor of Science (BS) degree from 2017 to 2020. Additionally, he studied Web Development at IT Sligo from 2011 to 2013, obtaining a Level 7 qualification in Software Development. Regan has plans to return to IT Sligo to pursue a Level 8 qualification in Software Development.
Technical Skills and Expertise
Levi Regan possesses extensive knowledge in various technologies and programming languages. His expertise includes Angular2+, JavaScript, C# .NET Framework, ASP .NET, NodeJS, Ionic Framework, SQL, and NoSQL database technologies, HTML, and CSS. These skills enable Regan to effectively tackle diverse technical challenges.
Volunteer and Leadership Roles
Levi Regan has contributed to his academic community by volunteering as a mentor to incoming first-year students at IT Sligo for two years. Additionally, he served as a class representative at IT Sligo, demonstrating his leadership abilities and commitment to supporting his peers.