Madison Haugland
About Madison Haugland
Madison Haugland is a Technical Support Manager at WP Engine in Omaha, Nebraska, with a background in health, wellness, and fitness.
Title and Current Role
Madison Haugland holds the title of Technical Support Manager. She is currently working at WP Engine in Omaha, Nebraska, United States, where she leads the Tier 1 // Triage Flywheel Support Team. Her role involves overseeing technical support operations and ensuring customer satisfaction.
Employment History at WP Engine and Flywheel
Madison Haugland has an extensive history working in technical support roles. Before her current role at WP Engine, she worked at Flywheel, where she served in various capacities including Regional Support Manager from 2019 to 2021 and Team Lead from 2018 to 2019. Earlier positions at Flywheel included Team Lead in Training and Happiness Engineer in 2018.
Previous Experience in Wellness and Fitness
Prior to her roles in technical support, Madison Haugland gained experience in the health and wellness industry. She worked at Live Well Omaha in several roles, including Active Living Coordinator from 2012 to 2017 and Engagement Manager in 2017. Her early career also includes a position as Health & Fitness Specialist at MediFit Corporate Services in 2012.
Educational Background
Madison Haugland graduated from the University of Nebraska at Omaha with a Bachelor of Science (BS) in Exercise Science, studying from 2007 to 2012. She completed her high school education at Papillion LaVista South High, from 2003 to 2007.
Skills and Expertise
Madison Haugland possesses a diverse skill set that includes Grant Management, Public Speaking, Event Planning, Customer Service, Wellness Coaching, and Social Media. Her strong background in the health, wellness, and fitness industry complements her current technical support management roles.