Amy Samples
About Amy Samples
Amy Samples is an Intraday Staffing Analyst at WPS Health Solutions, with a Bachelor's degree in English Language and Literature from American Military University. She has extensive experience in customer service, coaching, and writing, and is actively involved in literary pursuits and honor societies.
Work at WPS Health Solutions
Amy Samples has been employed at WPS Health Solutions as an Intraday Staffing Analyst since 2019. In this role, she is responsible for analyzing staffing needs and ensuring optimal scheduling for the organization. Her work contributes to the efficiency of operations in West Frankfort, IL, where she has developed her skills in workforce management.
Education and Expertise
Amy Samples earned her Bachelor's degree in English Language and Literature from American Military University, completing her studies from 2016 to 2019. She has a diverse range of writing skills, including journalism, technical, business, creative, and general writing. Amy is also actively involved in AMU's Writing Club, where she enhances her literary skills and engages with fellow writers.
Background
Prior to her current position, Amy Samples held various roles in customer service and coaching. She worked at Sykes Enterprises, Inc. in multiple capacities, including Flex Chat Coach, Flex Facilitator, and Life Coach. Additionally, she has experience as a Customer Service Representative at 1800flowers.com and N.E.W. Customer Service Companies, Inc. Her background includes remote work as a Social Media Moderator for LiveWorld.
Achievements and Memberships
Amy Samples is a member of several honor societies, including the Golden Key International Honours Society, Sigma Tau Delta International English Honor Society, National Society of Collegiate Scholars, and The Society for Collegiate Leadership & Achievement. These memberships reflect her academic achievements and commitment to excellence in her field.
Writing and Literary Aspirations
Amy Samples has completed two full-length fictional novels under a pseudonym and plans to seek literary representation following her graduation. She provides constructive criticism and confidence-building through her writing, demonstrating her commitment to supporting others in their literary endeavors.