Andrea Murray
About Andrea Murray
Andrea Murray serves as the Vice President of Federal Shared Services at WPS Health Solutions, a position she has held since 2020. With a background in customer service management and workforce optimization, she has over 16 years of experience in the insurance sector, including roles at Sentry Insurance and WPS Health Insurance.
Current Role at WPS Health Solutions
Andrea Murray serves as the Vice President of Federal Shared Services at WPS Health Solutions. She has held this position since 2020, contributing to the organization's strategic initiatives and operational efficiency in federal programs. Her leadership role involves overseeing various aspects of service delivery and ensuring alignment with organizational goals.
Previous Experience at WPS Health Insurance
Before her current role, Andrea Murray worked at WPS Health Insurance in several capacities. She served as the Director of Military and Veterans Health Customer Service from 2017 to 2019, where she focused on enhancing customer service for military and veteran clients. Prior to that, she was a Workforce Optimization Manager at WPS Health Solutions from 2019 to 2020 and a WFO Business Partner from 2016 to 2017.
Career Background at Sentry Insurance
Andrea Murray began her career at Sentry Insurance, where she worked as a Customer Service Manager from 2000 to 2016. During her 16 years at Sentry Insurance, she developed her skills in customer service management and operational oversight, laying a strong foundation for her future roles in the health insurance sector.
Education and Academic Background
Andrea Murray studied Business Administration at Columbia College, where she earned her Bachelor's degree between 2002 and 2004. This educational background provided her with essential knowledge and skills that have been instrumental in her professional development and career advancement.