Danielle Hansen
About Danielle Hansen
Danielle Hansen is a Claims Specialist at WPS Health Solutions, where she has worked since 2021. She has a diverse background in healthcare roles, including positions as a pharmacy technician and customer service representative.
Work at WPS Health Solutions
Danielle Hansen has been employed at WPS Health Solutions as a Claims Specialist since 2021. In this role, she is responsible for managing claims processes and resolving complex issues related to healthcare insurance. Her expertise in this area contributes to the efficiency and effectiveness of the claims handling process.
Previous Employment History
Danielle has a diverse employment history in the healthcare and service industries. She worked as a Patient Service Representative at Aspen Dental for five months in 2015. From 2018 to 2019, she served as a Pharmacy Technician at Beloit Memorial Hospital for seven months. She continued her career as a Pharmacy Technician at CVS Specialty from 2019 to 2020 for eight months. Additionally, she held a receptionist position at Granite Transformations for six months in 2016 and worked at DeliverCareRx Pharmacy as a Pharmacy Technician for two years from 2016 to 2018. She also gained experience as a Customer Service Representative at Servicom from 2013 to 2015.
Education and Expertise
Danielle Hansen completed her high school education at Harlem High School, achieving a High School Diploma with a GPA of 3.0 from 2006 to 2010. She furthered her education at RX Tech Prep Pharmacy Tech School, where she studied Pharmaceutical Sciences and obtained a Certification of Completion in 2016. Her educational background supports her expertise in handling claims processes and her strong skills in customer satisfaction.
Skills in Customer Satisfaction
Danielle possesses strong skills in customer satisfaction, developed through her various roles in the healthcare and service sectors. Her experience in customer-facing positions has equipped her with the ability to effectively address client needs and resolve issues, contributing to positive experiences for patients and customers alike.
Adaptability in Healthcare Roles
Danielle has demonstrated a significant ability to adapt to different roles within the healthcare sector. She has transitioned from pharmacy technician positions to her current role as a claims specialist, showcasing her versatility and commitment to professional growth in the industry.