Kelli Yates
About Kelli Yates
Kelli Yates is a User System Analyst at WPS Health Solutions, where she has worked since 2017. She has extensive experience in the healthcare sector, having held various roles at WPS Health Insurance and Dean Health Plan, Inc.
Work at WPS Health Solutions
Kelli Yates has been employed at WPS Health Solutions as a User System Analyst since 2017. In this role, she contributes to the analysis and improvement of user systems, ensuring efficiency and effectiveness in operations. Her tenure at WPS Health Solutions spans over seven years, during which she has developed a strong understanding of the organization's systems and user needs.
Previous Experience at WPS Health Insurance
Prior to her current role, Kelli Yates worked at WPS Health Insurance in various capacities. She served as a Report Analyst from 2007 to 2010, where she focused on data reporting and analysis. Following this position, she transitioned to a System Analyst role from 2010 to 2013, where she was responsible for system evaluations and enhancements.
Current Role at Dean Health Plan, Inc.
Kelli Yates is currently a Member Service Specialist at Dean Health Plan, Inc., a position she has held since 2013. In this role, she assists members with inquiries and issues related to their health plans, ensuring a high level of customer service and support. Her experience in this role spans over eleven years.
Education and Professional Development
Kelli Yates completed her high school education at Waunakee, earning a High School Diploma from 1984 to 1988. She also pursued further education in Medical Coding and Healthcare Compliance, working towards an Outpatient Coding Certificate in 2014. This program lasted for eleven months and focused on essential coding practices within the healthcare industry.