Mike Peterson
About Mike Peterson
Mike Peterson is an IT professional currently serving as IT Help Desk Support 3 at WPS Health Solutions in Monona, Wisconsin. He has a background in technical support and systems administration, with previous roles at TCS Basys Controls and INOC, LLC.
Work at WPS Health Solutions
Mike Peterson has been employed at WPS Health Solutions since 2021, currently holding the position of IT Help Desk Support 3 in Monona, Wisconsin. His responsibilities include providing technical support and assistance to users, ensuring efficient operation of IT services. Prior to his current role, he served as IT Help Desk Support 2 from 2019 to 2021 and as a Support Analyst from 2018 to 2019. His tenure at WPS Health Solutions has contributed to his extensive experience in IT support and service management.
Previous Experience in IT Support
Before joining WPS Health Solutions, Mike Peterson worked at TCS Basys Controls in Middleton, Wisconsin. He held the position of Managed Services Technical Support from 2013 to 2014 and later served as IT Junior Systems Administrator from 2014 to 2015. Additionally, he worked at INOC, LLC as an Associate NOC Technician from 2015 to 2018. These roles provided him with a solid foundation in technical support and systems administration.
Education and Expertise
Mike Peterson studied at Madison Area Technical College, where he earned an Associate's Degree in IT Network Specialist from 2012 to 2014. This educational background equipped him with the necessary skills and knowledge in information technology and network management. He also completed his high school education at Monona Grove High School, receiving his diploma from 2001 to 2005.
Career Progression in IT
Mike Peterson's career in IT has shown a clear progression through various roles in technical support and systems administration. Starting as an Associate NOC Technician at INOC, LLC, he moved on to positions at TCS Basys Controls and eventually to WPS Health Solutions. His experience spans multiple aspects of IT support, including help desk operations and network administration, reflecting his adaptability and growth in the field.