Dylan Hinkel Hager
About Dylan Hinkel Hager
Dylan Hinkel Hager is an IT Support and Logistics professional with extensive experience in software support and customer service. He has worked for various organizations, including Garmin International and the Galt Foundation, and currently serves at Wyld in Portland, Oregon.
Current Role at Wyld
Dylan Hinkel Hager currently serves as IT Support and Logistics at Wyld, a position he has held since 2022. In this role, he is responsible for providing technical support and managing logistics operations within the organization. His work contributes to the efficient functioning of IT systems and the overall operational processes at Wyld, located in Portland, Oregon.
Previous Experience at Galt Foundation and State of Oregon
Prior to his current role, Hager worked as a Service Desk Technician at Galt Foundation and the State of Oregon from 2020 to 2021. During his one-year tenure in Salem, he provided technical assistance and support to users, addressing various IT-related issues and ensuring smooth service delivery.
Experience at Garmin International
Hager has extensive experience from his time at Garmin International, where he worked in various capacities from 2010 to 2019. Initially, he served as a Product Support/Customer Service representative for two years, followed by a role as a Software Support Specialist for seven years. His responsibilities included assisting customers with software-related inquiries and providing technical support.
Role at Helion Software, Inc.
From 2019 to 2020, Hager worked as a Software Support Technician at Helion Software, Inc. in Salem, Oregon. In this position, he focused on providing software support and troubleshooting assistance to clients, ensuring that their software applications functioned effectively.
Education and Training
Hager studied at Chemeketa Community College from 2008 to 2009, where he focused on Web Page, Digital/Multimedia, and Information Resources Design. He achieved 48 credit hours during his studies, which provided him with foundational knowledge in digital design and information technology.