Melissa A.T. O'brien
About Melissa A.T. O'brien
Melissa A.T. O'Brien is a Sales Support Supervisor at Wyld in Tacoma, Washington, with a diverse background in sales, marketing, and nonprofit development. She has held various roles, including Territory Manager at MarketStar and General Manager at T Brothers 502 Recreational, and possesses strong organizational and technical skills.
Current Role at Wyld
Melissa A.T. O'Brien has been serving as the Sales Support Supervisor at Wyld since 2021. In this role, she is responsible for overseeing sales support activities and ensuring effective communication between sales teams and clients. Her position is based in Tacoma, Washington, where she has contributed to the company's operational efficiency and customer service initiatives.
Previous Experience in Sales and Management
Prior to her current role, O'Brien held various positions that enhanced her expertise in sales and management. She worked as a General Manager at T Brothers 502 Recreational for one month in 2020. From 2006 to 2009, she served as a Territory Manager and Brand Evangelist at MarketStar. Additionally, she was a Territory Account Manager for Cricket Wireless at T-ROC from 2015 for eight months, and she also worked as a Senior Apple Brand Ambassador/Retail Account Executive at T-ROC from 2015 to 2018.
Education and Academic Background
Melissa A.T. O'Brien has a diverse educational background. She earned a Bachelor's Degree from DePaul University, where she studied Abnormal Sexual Psychology and Communications from 2006 to 2013. She also attended the University of Southern Maine, focusing on Philosophy, and transferred after five years. In 2014, she completed a program in Industrial and Organizational Psychology at The Chicago School of Professional Psychology, specializing in Consumer Motivation and Training.
Volunteer Experience and Community Involvement
O'Brien has engaged in volunteer work at Home of the Sparrow from 2012 to 2014, where she contributed to community service initiatives in McHenry, Illinois. She is also in the process of developing a nonprofit organization and is actively seeking a Treasurer to join her initiative, demonstrating her commitment to community engagement and social responsibility.
Skills and Areas of Expertise
Melissa A.T. O'Brien possesses a range of skills that enhance her professional capabilities. She demonstrates proficiency in Microsoft Office Suite, including Word, Access, Excel, and Outlook. Her experience in call center training indicates a focus on customer service improvement. Additionally, she has expertise in mediation, showcasing her ability to resolve conflicts effectively. O'Brien's background in marketing and merchandising further highlights her diverse skill set in promoting and selling products.