Saumya Trivedi
About Saumya Trivedi
Saumya Trivedi is a Customer Service Representative at Wyng, where she has worked since 2013. She has previous experience as a Senior Consultant at Capgemini and as a Deputy Manager at HDFC Bank.
Work at Wyng
Saumya Trivedi has been employed at Wyng as a Customer Service Representative since 2013. Over the course of 11 years, she has developed her skills in customer support and service management in Bombay, Maharashtra, India. Her role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Previous Experience at Capgemini
Before joining Wyng, Saumya Trivedi worked at Capgemini as a Senior Consultant from 2008 to 2011. During her three years at the company, she contributed to various projects, leveraging her expertise in consulting to provide solutions and support to clients in Bombay, Maharashtra, India.
Experience at HDFC Bank
Saumya Trivedi served as a Deputy Manager at HDFC Bank for a brief period from 2007 to 2008. In this role, she was responsible for managing customer accounts and providing banking services in Bombay, Maharashtra, India, before transitioning to her next position.
Education at Chatrapati Sahuji Maharaj Kanpur University
Saumya Trivedi completed her Bachelor's degree at Chatrapati Sahuji Maharaj Kanpur University in Kanpur from 1999 to 2003. This four-year program provided her with foundational knowledge and skills that have supported her career in customer service and management.
Education at IIT Bombay
In addition to her undergraduate studies, Saumya Trivedi attended the Shailesh J. Mehta School of Management at IIT Bombay from 2015 to 2016. This one-year program enhanced her management skills and knowledge, contributing to her professional development.