Cat Hooper
About Cat Hooper
Cat Hooper is the Orders and Reviews Manager at Wyze, with extensive experience in customer service, sales, and operations. She has a background in biology from Coastal Carolina University and has held various roles at Best Buy and Walmart.
Current Position: Orders and Reviews Manager
Cat Hooper is currently serving as Orders and Reviews Manager at Wyze. In this position, she leverages her extensive experience in customer service, sales, and operations. Her responsibilities likely involve overseeing order processing and customer reviews, ensuring efficient management of these aspects. Cat’s role emphasizes organization and problem-solving, integral to handling complex processes in a dynamic environment.
Previous Role: Operations-BPO Supervisor at Wyze
Cat Hooper previously held the position of Operations-BPO Supervisor at Wyze from 2020 to 2021. Located in Kirkland, Washington, she was responsible for overseeing business process outsourcing operations. This role would have involved managing external partnerships, ensuring service delivery, and optimizing internal processes to enhance efficiency and effectiveness.
Work Experience at Best Buy
Cat Hooper worked in various capacities at Best Buy from 2016 to 2018. Her roles included Samsung Expert for 9 months, Home Theater Representative for 6 months in the Greater Seattle Area, and Customer Service Specialist for 10 months in Seattle, WA. Each of these positions contributed to her extensive background in customer service and sales, providing her with valuable experience in handling client interactions and product expertise.
Early Career at Walmart and Volunteer Work
In 2015, Cat Hooper worked as a Cashier Customer Service at Walmart Neighborhood Markets in Myrtle Beach, SC, for 3 months. Additionally, she has volunteer experience at Sav R Cats, where she fostered and supported the organization from 2012 to 2013 in Myrtle Beach, South Carolina Area. These early roles helped build her foundational skills in customer service and community engagement.
Education Background
Cat Hooper studied Biology at Coastal Carolina University, spanning five years from 2010 to 2015. Prior to her university education, she attended Byron P. Steel High School and Samuel Clemens High School, focusing on Art and achieving her high school diploma. Her diverse educational background complements her professional expertise, preparing her for various roles in operations and customer service.