Jr Pagdanganan
About Jr Pagdanganan
Jr Pagdanganan is a UX Researcher at Wyze Labs with a background in chemistry and extensive experience in user experience research and product development.
Title
Jr Pagdanganan is a UX Researcher currently working at Wyze Labs.
Professional Experience at Wyze Labs
Jr Pagdanganan has held multiple positions at Wyze Labs. Since 2019, he has been a UX Researcher, creating the user experience research foundations and emphasizing alignment between customer needs and business objectives. Previously, he served as a Data Collection Researcher and Product Specialist in 2019 for seven months and was a Technical Support Lead and Researcher from 2018 to 2019 for four months in Kirkland, Washington.
Professional Experience at Curiosity Tank
In 2020, Jr Pagdanganan worked as a User Experience Researcher at Curiosity Tank for two months in the San Francisco Bay Area.
Early Professional Roles
Jr Pagdanganan gained diverse work experience in various roles: as a Qualitative Research Assistant in the Dept. of Chemistry at Seattle University from 2016 to 2017 for 11 months in Seattle, WA; as a Sales Consultant at ICE - International Currency Exchange from 2014 to 2018 for four years at SeaTac-International Airport, SeaTac, WA; as a Clinic Coordinator at ATI Physical Therapy from 2012 to 2013 for 10 months in Newcastle, WA; and as a Sales Associate at Travelex from 2010 to 2014 for four years at SeaTac-International Airport, Seattle, WA.
Educational Background
Jr Pagdanganan studied at Seattle University, earning a Bachelor's degree in Chemistry, Pre-Medicine, with a minor in Mathematics from 2014 to 2019. He also studied at John F. Kennedy Catholic High School, receiving a high school diploma from 2003 to 2007. Additionally, he attended Highline College, focusing on Biology, Communication, and Media Studies.
Initiatives and Impact at Wyze Labs
Jr Pagdanganan led workshops and ran internal satisfaction surveys at Wyze Labs, achieving an NPS of 80. He initiated personas and customer journey mapping processes, contributing to a $1 million monthly recurring revenue milestone. He also collaborated with product design teams to improve the sales funnel, resulting in a 40% increase in click-through and conversion rates.