Kyle Del Rosario
About Kyle Del Rosario
Kyle Del Rosario is a PKI IT Technician at X Technologies, Inc., where he has worked since 2017. He specializes in software licensing processes, system maintenance, and providing Tier 3 PKI guidance, drawing on over 10 years of experience in the IT field.
Work at X Technologies
Kyle Del Rosario has been employed at X Technologies, Inc. as a PKI IT Technician since 2017. In this role, he develops and improves software licensing processes, sustains systems, and conducts trend analysis. He provides Tier 3 PKI enterprise-level guidance to system administrators and serves as the PKI Fielding Manager, focusing on customer service, incident response, and troubleshooting.
Previous Employment History
Prior to his current position, Kyle Del Rosario held several roles in the IT field. He worked at Whataburger as a Team Leader from 2008 to 2012. He then served as a Tier 1 DHA Medical Enterprise Service Desk IT Tech at Secure Mission Solutions from 2012 to 2016. Additionally, he worked as a Tier 1 Air Force Enterprise Service Desk IT Tech at Information Innovators Inc. from 2011 to 2012. Earlier in his career, he was a Food Service Manager at Six Flags from 2003 to 2008.
Education and Expertise
Kyle Del Rosario studied at The University of Texas at San Antonio, where he earned a Bachelor of Science in Mechanical Engineering. He possesses over 10 years of experience in the IT field, particularly working with the Air Force, and holds an active security clearance. His expertise includes PKI and MFA system enablement, as well as providing Tier 3 support and analysis of future technologies.
Technical Skills and Responsibilities
In his current role, Kyle Del Rosario engages in analytics and website management, performing multi-platform administration and maintaining multiple internal and external sites. His responsibilities include conducting trend analysis and sustaining systems, which are essential for effective IT operations. He also focuses on customer service and incident response as part of his management duties.