Abdullah Awd
About Abdullah Awd
Abdullah Awd is a Customer Service Representative with experience in technical support for WE broadband services. He holds a Bachelor of Arts and a Licentiate degree in Eastern languages from Mansoura University, where he studied from 2012 to 2016.
Current Role at Xceed
Abdullah Awd has been employed at Xceed as a Customer Service Representative since 2018. In this role, he provides support and assistance to customers, ensuring their inquiries and issues are addressed effectively. His position is located in the قسم مدينة نصر اول, القاهرة, Egypt. Abdullah's experience in customer service contributes to his ability to manage customer relationships and resolve technical issues.
Previous Experience at Mansoura University
Before joining Xceed, Abdullah Awd worked at Mansoura University as a Graduate Student from 2012 to 2016. During this time, he gained valuable skills and knowledge in his field of study. His experience at the university laid the foundation for his professional development and understanding of customer service dynamics.
Technical Support Expertise
Abdullah Awd specializes in providing technical support for WE broadband services. His role involves assisting customers with technical issues related to broadband connectivity. This expertise allows him to effectively troubleshoot and resolve problems, enhancing customer satisfaction.
Translation and Research Skills
In addition to his customer service role, Abdullah Awd has been working as a freelance translator and researcher since 2016. He possesses a proven ability to translate written documents between languages, which is a valuable skill in his freelance work. His research activities are conducted in Dakahlia Governorate, Egypt, where he applies his language skills and knowledge.
Educational Background
Abdullah Awd studied at Mansoura University, where he earned a Bachelor of Arts (BA) degree in Eastern Languages from 2012 to 2016. He also obtained a Licentiate degree in Middle/Near Eastern and Semitic Languages, Literatures, and Linguistics during the same period. His education has equipped him with a strong foundation in language and cultural studies.