Ahmed Hefny
About Ahmed Hefny
Ahmed Hefny is a Quality Assurance Supervisor with over 15 years of experience in quality assurance and management roles at Xceed in Cairo, Egypt. He holds a Bachelor's degree in English Language and Literature and has completed an Executive Human Resources Diploma.
Work at Xceed
Ahmed Hefny has been employed at Xceed since 2006, where he has held various positions over the years. He started as a Customer Service Representative (CSR) and worked in this role until 2009. Following this, he served as a Team Leader for six years, from 2009 to 2015. In 2015, he transitioned to the role of Quality Management Senior Analyst, where he has been working for nine years. Since 2018, he has also held the position of Quality Assurance Supervisor. His extensive experience at Xceed spans over 15 years, focusing on quality assurance and management.
Education and Expertise
Ahmed Hefny studied English Language and Literature at Ain Shams University, where he earned a Bachelor of Arts degree from 2002 to 2006. He furthered his education at The American University in Cairo, studying Human Resources Management for one year in 2008-2009. Additionally, he completed an Executive Human Resources Diploma from the same institution. Hefny holds certifications in COPC Implementation and ISO standards from BSI, enhancing his expertise in quality management.
Background
Ahmed Hefny has a diverse background in quality assurance and management roles, with a career that began in customer service. His journey at Xceed has seen him progress through various roles, gaining significant experience in quality assurance. His educational background in English Language and Human Resources Management complements his professional experience, providing a solid foundation for his roles in quality management.
Achievements
Throughout his career at Xceed, Ahmed Hefny has contributed to various quality assurance initiatives. His transition from Team Leader to Quality Management Senior Analyst demonstrates his professional growth and commitment to quality management. Hefny's certifications in COPC Implementation and ISO standards reflect his dedication to maintaining high standards within the organization.