Ahmed Sayed Mahani
About Ahmed Sayed Mahani
Ahmed Sayed Mahani is a Web Chat and Back Office Agent at Xceed, where he has worked since 2019. He holds a Bachelor's degree in Information Technology from Misr University for Science and Technology and has previous experience in customer service roles.
Work at Xceed
Ahmed Sayed Mahani has been employed at Xceed since 2019, serving as a Web Chat / Back Office Agent. In this role, he engages with customers through web chat platforms and supports back-office operations. His tenure at Xceed spans over five years, during which he has contributed to enhancing customer service experiences.
Previous Work Experience
Before joining Xceed, Ahmed worked at Vertex Advertising as a Web Chat Agent for one month in 2017. He also held a position at Any in 2020 as a Back Office Employee and Web Chat Agent, although this role lasted only one month. Additionally, he worked at Vodafone from 2015 to 2016 as an Internet Call Center representative in Zahraa Maadi for eight months.
Education and Expertise
Ahmed completed his secondary education at Manar Islamic Language School, focusing on the Mathematics Section from 1996 to 2007. He then pursued higher education at Misr University for Science and Technology, where he studied Computer and Information Sciences and Support Services, earning a Bachelor of Information Technology from 2008 to 2013.