Ahmed Shams Eldin
About Ahmed Shams Eldin
Ahmed Shams Eldin is an E-Learning Technology Supervisor with extensive experience in the field. He has worked at notable companies such as British American Tobacco and IBM, and holds a Bachelor's degree in Business Administration from Alexandria University.
Current Role at Xceed
Ahmed Shams Eldin serves as the E-learning Technology Supervisor at Xceed, a position he has held since 2019. In this role, he is responsible for overseeing the development and implementation of e-learning technologies. His work focuses on enhancing the learning experience through innovative digital solutions. Based in Cairo, Al Qahirah, Egypt, he has contributed to various projects aimed at improving educational outcomes within the organization.
Previous Experience at IBM
Ahmed has extensive experience at IBM, where he has worked since 2010. He initially served as the Yahoo! Account Training Supervisor for one year in New York, New York, United States. Currently, he holds the position of E-learning Technology Professional, focusing on WebSphere Education across the US, APAC, and EU regions. His role involves developing training programs and managing e-learning initiatives to support users globally.
Experience at British American Tobacco
Prior to his tenure at IBM, Ahmed worked at British American Tobacco as a Consumer Relations Executive from 2004 to 2005. This role took place in London, Greater London, United Kingdom, where he engaged with consumers to address inquiries and enhance customer satisfaction. His experience in this position contributed to his understanding of customer relations and communication strategies.
Educational Background
Ahmed Shams Eldin has a solid educational foundation, having studied at multiple institutions. He earned a Bachelor of Business Administration from Alexandria University, where he focused on Human Resources Management. His studies spanned from 2001 to 2006. Additionally, he attended Trinity College and Victory College, further enriching his academic background.