Bahaa Fargal
About Bahaa Fargal
Bahaa Fargal is a Contact Center Supervisor who studied at Cairo University from 2003 to 2007.
Work at Xceed
Bahaa Fargal holds the position of Contact Center Supervisor at Xceed. In this role, he is responsible for overseeing daily operations within the contact center, ensuring that customer service standards are met. His duties include managing staff, monitoring performance metrics, and implementing strategies to enhance service delivery.
Education and Expertise
Bahaa Fargal studied at Cairo University from 2003 to 2007, completing a four-year program. His education has provided him with a strong foundation in communication and management skills, which are essential for his role in the contact center industry.
Background
Bahaa Fargal has a background in customer service and management, developed through his academic training and professional experience. His role as a Contact Center Supervisor involves coordinating team efforts and ensuring effective communication between staff and customers.