Fadi Mansour
About Fadi Mansour
Fadi Mansour is a Customer Service Supervisor at Xceed in Cairo, Egypt, where he has worked since 2019. He holds a Bachelor's degree from Ain Shams University, completed between 2001 and 2005, and has previous experience as a Tour Guide and Traffic Officer.
Work at Xceed
Fadi Mansour has been employed at Xceed since 2019, serving as a Customer Service Supervisor. In this role, he oversees customer service operations, ensuring that client needs are met efficiently. His position is based in Cairo, Al Qahirah, Egypt, where he contributes to the company's commitment to delivering high-quality service.
Education and Expertise
Fadi Mansour studied at Ain Shams University, where he obtained a Bachelor's degree from 2001 to 2005. His education has provided him with a solid foundation in customer service principles and practices, which he applies in his current supervisory role.
Previous Experience in Customer Service
Before joining Xceed, Fadi Mansour worked as a Tour Guide for Free Lancer - Travel & Journalism from 2011 to 2014. This role involved guiding tourists and providing information about various destinations, enhancing his customer interaction skills. Additionally, he worked as a Traffic Officer at Royal Air Maroc from 2005 to 2007, where he managed passenger flow and logistics in Anfa, Casablanca-settat, Morocco.
Career Timeline
Fadi Mansour's career spans several years in various customer service roles. He began his professional journey at Royal Air Maroc, working as a Traffic Officer for two years. He then transitioned to a Tour Guide position from 2011 to 2014 before joining Xceed in 2019, where he has been a Customer Service Supervisor for five years.