Fadoua Bouzidi
About Fadoua Bouzidi
Fadoua Bouzidi is a Customer Satisfaction Officer at Xceed, where she has worked since 2019. She studied at Lycée Avicenne and holds a Bac +2 from Institut Spécialisé des Métiers de Transport Routier et de Logistique.
Work at Xceed
Fadoua Bouzidi has been employed at Xceed since 2019, serving as a Customer Satisfaction Officer. In this role, she focuses on enhancing customer experiences and ensuring high levels of satisfaction among clients. Her work is based in CasaNearShore, where she collaborates with various teams to address customer needs and feedback effectively.
Education and Expertise
Fadoua Bouzidi completed her secondary education at Lycée Avicenne, where she earned her Baccalaureat. She furthered her studies at the Institut Spécialisé des Métiers de Transport Routier et de Logistique, obtaining a Bac +2 degree. This educational background has equipped her with the necessary skills and knowledge to excel in her current role in customer satisfaction.
Background
Fadoua Bouzidi has a background in customer service and logistics, which supports her current position at Xceed. Her educational journey included a focus on transport and logistics, providing her with insights into operational processes that are beneficial in her role as a Customer Satisfaction Officer.
Professional Experience
Since joining Xceed in 2019, Fadoua Bouzidi has accumulated five years of experience in customer satisfaction. Her role involves monitoring customer feedback and implementing strategies to improve service quality. This experience has contributed to her professional development in the customer service sector.