Mahmoud Ali Mousa
About Mahmoud Ali Mousa
Mahmoud Ali Mousa is a professional with extensive experience in video editing and helpdesk support. He has worked at Digisay as a Video Editor since 2017 and at Xceed as a Helpdesk professional since 2016, contributing to various roles in the technology and media sectors.
Current Role at Xceed
Mahmoud Ali Mousa has been working at Xceed since 2016 in the role of Helpdesk. He has accumulated over eight years of experience in this position, providing support and assistance to users in Cairo, Al Qahirah, Egypt. His responsibilities include troubleshooting technical issues and ensuring user satisfaction with the services provided.
Experience at Digisay
Since 2017, Mahmoud has been employed at Digisay as a Video Editor. He has worked in this capacity for seven years in Dokki, Giza, Egypt. His role involves editing video content, contributing to the production of high-quality visual media.
Previous Work Experience
Mahmoud has a diverse work history that includes several roles in different organizations. He worked as an IT Coordinator at Mall of Arabia Cairo for six months in 2009. He served as a Content Management Specialist at Diwan Videos from 2011 to 2013 in Dubai. Additionally, he held various positions at Xceed, including Callcenter from 2013 to 2015 and Online Specialist Seals from 2015 to 2016. His experience also includes a role as a Media Editor at Free Music - Events & Artists Agency from 2017 to 2018 and freelance work as a Media Editor for YouTube from 2011 to 2012.
Educational Background
Mahmoud studied at The Higher Institute For Advanced Studies & Computer from 2006 to 2009, completing a three-year program. This education provided him with foundational knowledge and skills relevant to his career in technology and media.