Mohamed Ahmed Redwan
About Mohamed Ahmed Redwan
Mohamed Ahmed Redwan is a Technical Support professional based in Cairo, Egypt, with extensive experience in the field. He holds two Bachelor's degrees in Computer Engineering and Electronics Engineering, both obtained from Thebes Academy.
Current Role at Xceed
Mohamed Ahmed Redwan has been employed at Xceed since 2015, where he serves in the capacity of Technical Support. His role involves providing assistance and solutions to technical issues faced by clients and users. Redwan's experience in this position spans over nine years, during which he has developed expertise in troubleshooting and customer service within the technical support domain.
Previous Experience at Jelecom
Prior to his current position, Mohamed Ahmed Redwan worked at Jelecom for a period of seven months in 2014. During his time there, he was involved in IT-related tasks, contributing to the company's technical operations. His experience at Jelecom provided him with foundational skills in information technology and support.
Education in Computer Engineering
Mohamed Ahmed Redwan studied at Thebes Academy, where he pursued a Bachelor's degree in Computer Engineering. His studies spanned from 2006 to 2013, lasting a total of seven years. This educational background equipped him with essential knowledge and skills relevant to his career in technical support.
Education in Electronics and Communications Engineering
In addition to his degree in Computer Engineering, Mohamed Ahmed Redwan also studied Electronics, Engineering, and Communications at Thebes Academy. He completed this Bachelor's program from 2007 to 2014, which also took seven years. This dual educational background has contributed to his technical proficiency in various engineering disciplines.