Mohamed Ebrahem
About Mohamed Ebrahem
Mohamed Ebrahem is a Customer Service Representative who has been working as a Learning and Development Specialist at Telecom Egypt since 2022 in Cairo, Egypt.
Work at Telecom Egypt
Mohamed Ebrahem currently serves as a Learning and Development Specialist at Telecom Egypt. He has held this position since 2022, contributing to the company's training and development initiatives. His role involves enhancing employee skills and knowledge to improve overall service delivery within the organization. Telecom Egypt is a leading telecommunications provider in Egypt, offering a range of services including fixed-line and mobile communications.
Customer Service Representative Experience
Prior to his current role, Mohamed Ebrahem worked as a Customer Service Representative. In this capacity, he was responsible for addressing customer inquiries, resolving issues, and providing support to enhance customer satisfaction. This experience has equipped him with valuable skills in communication and problem-solving, which are essential in his current position focused on learning and development.
Education and Expertise
While specific educational qualifications are not provided, the role of Learning and Development Specialist typically requires a background in human resources, education, or a related field. Mohamed Ebrahem's expertise lies in training methodologies and employee development strategies, which are critical for fostering a skilled workforce at Telecom Egypt.
Background
Mohamed Ebrahem is based in Cairo, Egypt. His professional journey reflects a commitment to customer service and employee development within the telecommunications sector. His transition from a Customer Service Representative to a Learning and Development Specialist demonstrates his growth and focus on enhancing organizational capabilities.