Mohamed Emad
About Mohamed Emad
Mohamed Emad is a Customer Service Representative at Xceed, where he has worked since 2016. He holds a bachelor's degree from South Valley University and previously worked as a general cashier at Sharm Dreams Holding.
Work at Xceed
Mohamed Emad has been employed at Xceed since 2016. In his role as a Customer Service Representative, he has accumulated eight years of experience. His responsibilities include assisting customers, addressing inquiries, and providing support to enhance customer satisfaction. His tenure at Xceed reflects a commitment to service excellence in a dynamic environment.
Education and Expertise
Mohamed Emad completed his secondary education at Al-Shaheed Abd Al-Monem Riad High School, where he studied from 2008 to 2011. He then pursued higher education at South Valley University, earning a bachelor's degree from 2011 to 2015. This educational background has provided him with the foundational knowledge and skills relevant to his current role in customer service.
Previous Experience
Before joining Xceed, Mohamed Emad worked at Sharm Dreams Holding as a General Cashier for a brief period in 2016. His role involved handling financial transactions and managing cash flow, which contributed to his understanding of customer interactions and service delivery in a hospitality setting.
Career Timeline
Mohamed Emad's career began after he completed his education at South Valley University in 2015. He transitioned into the workforce with a position at Sharm Dreams Holding for three months in 2016. Shortly thereafter, he began his long-term role at Xceed, where he has continued to develop his skills in customer service over the past eight years.