Roony Ahmed
About Roony Ahmed
Roony Ahmed is a Data Technical Support Agent at Xceed in Cairo, Egypt, where he has worked since 2015. He is pursuing the Microsoft Certified Solutions Expert (MCSE) certification and has a background in CCNA Routing and Switching.
Work at Xceed
Roony Ahmed has been employed at Xceed since 2015, serving as a Data Technical Support Agent. Over the course of nine years in this role, he has developed expertise in technical support within the data sector. His work is based in Cairo, Al Qahirah, Egypt, where he addresses various technical issues and assists clients with their data-related inquiries.
Education and Expertise
Roony Ahmed studied at Ain Shams University from 2011 to 2015, where he completed a four-year program. He has a strong foundation in CCNA Routing and Switching, which supports his current role in technical support. He is actively pursuing the Microsoft Certified Solutions Expert (MCSE) certification to enhance his qualifications.
Certifications and Future Plans
Roony Ahmed is currently preparing for several professional certifications, including CCNP, RHCSA, and RHCE. His long-term goal is to achieve the CCIE Routing and Switching certification. These certifications will further solidify his expertise in networking and technical support.
Background
Roony Ahmed has a background in technical support, specifically in data services. His experience at Xceed has provided him with practical knowledge and skills in addressing technical challenges. His educational background and ongoing studies contribute to his professional development in the IT field.