Samah Azim
About Samah Azim
Samah Azim is a supervisor in telemarketing and customer service, currently employed at Xceed since 2016. She previously worked as a team leader in the same field at Xceed from 2011 to 2016 and holds a Bachelor of Arts from Ain Shams University.
Current Role at Xceed
Samah Azim currently holds the position of Supervisor in Telemarketing and Customer Service at Xceed. She has been in this role since 2016, contributing to the company's customer engagement and telemarketing strategies. Her responsibilities include overseeing team performance, ensuring quality service delivery, and implementing effective communication practices within the team.
Previous Experience at Xceed
Prior to her current role, Samah Azim worked at Xceed as a Team Leader in Customer Service and Telemarketing from 2011 to 2016. During her five years in this position, she developed skills in team management, customer relations, and telemarketing operations. Her experience in this role laid the foundation for her advancement to a supervisory position.
Education and Expertise
Samah Azim earned her Bachelor of Arts degree from Ain Shams University, where she studied from 1998 to 2001. This educational background provided her with essential skills in communication and critical thinking, which she applies in her current role in customer service and telemarketing.
Professional Background
Samah Azim has a professional background in customer service and telemarketing, with over a decade of experience in the field. Her career at Xceed has been marked by her progression from a team leader to a supervisor, reflecting her expertise in managing customer interactions and leading teams effectively.