Alkesh Thakur
About Alkesh Thakur
Alkesh Thakur is an Analyst at Xceedance with a background in Business and Commerce. He has experience in customer service and data entry, along with a certification in Android App Development.
Work at Xceedance
Alkesh Thakur has been employed at Xceedance as an Analyst since December 2020. In this role, he is part of the operations team, contributing to the company's analytical capabilities. His work involves leveraging data analysis to enhance operational efficiency and support business processes.
Education and Expertise
Alkesh Thakur is currently pursuing a Bachelor's Degree in Business/Commerce at Delhi University, which he has been studying since 2016. He also holds a certificate in Android App Development from Ducat Noida, where he studied from 2017 to 2018. His educational background provides a foundation for his expertise in both business and technology.
Background
Alkesh Thakur has a diverse background in the customer service and data entry sectors. He began his career at NSB BPO Solutions Pvt. Ltd. as a Data Entry Operator in 2016, followed by a position as a Customer Service Representative at ICCS from 2018 to 2019. His experiences in these roles have equipped him with valuable skills in customer service and data management.
Achievements in Customer Service
Throughout his career, Alkesh Thakur has developed a strong background in the customer services industry. He has utilized his skills in Microsoft Excel and Microsoft Office to enhance operational efficiency in his roles. His contributions have been significant in improving service delivery and customer satisfaction.