Bhavish Ramdeva
About Bhavish Ramdeva
Bhavish Ramdeva is a System Administrator at Xceedance, specializing in Active Directory and MS Exchange management. He has over six years of experience in technical support and infrastructure management across multiple global regions.
Work at Xceedance
Bhavish Ramdeva has been employed at Xceedance as a System Administrator since 2022. In this role, he is responsible for managing and troubleshooting various IT systems. His work involves providing global support for Azure Virtual Desktop Infrastructure (VDI), ensuring that users across multiple regions, including North America, Latin America, Asia-Pacific, and Europe, Middle East, and Africa, receive effective desktop support.
Previous Experience at Concentrix
Prior to joining Xceedance, Bhavish Ramdeva worked at Concentrix as an Associate from 2018 to 2022. During his four years at Concentrix, he gained valuable experience in technical support and customer service, which has contributed to his current expertise in system administration.
Education and Expertise
Bhavish Ramdeva holds a Bachelor of Business Administration (BBA) degree from IEC University, where he studied from 2015 to 2018. He has expertise in managing and troubleshooting Active Directory and Microsoft Exchange, which are critical components in many IT environments. His educational background and professional experience have equipped him with the skills necessary for his current role.
Technical Skills and Tools
In his role as a System Administrator, Bhavish Ramdeva utilizes BMC Remedy Ticketing software to manage technical support requests. This tool enables him to efficiently track and resolve issues reported by users. His technical skills also include providing support for Azure Virtual Desktop Infrastructure (VDI), which is essential for remote desktop services.
Background
Bhavish Ramdeva is based in Gurugram, Haryana, India. His career in IT began after completing his education, and he has since built a solid foundation in system administration and technical support. His work experience spans multiple regions, allowing him to develop a broad understanding of global IT support needs.