Gunjan Mishra
About Gunjan Mishra
Gunjan Mishra is an Assistant IT Manager with 12 years of experience in systems, networks, and service delivery. He holds an ITIL certification and specializes in customer relationship management within IT service delivery.
Work at Xceedance
Gunjan Mishra has been employed at Xceedance as an Assistant IT Manager since 2018. In this role, he is responsible for overseeing IT service delivery and managing various IT operations. His tenure at Xceedance has spanned six years, during which he has utilized his extensive experience in systems and networks to enhance service delivery processes.
Previous Experience at Microland Limited
Prior to joining Xceedance, Gunjan Mishra worked at Microland Limited from 2014 to 2018 as a Team Lead in IT. His role involved leading a team and managing IT services in Gurgaon, India. This four-year experience contributed significantly to his expertise in IT service management and customer relationship management.
Education and Expertise
Gunjan Mishra holds a Bachelor of Engineering (BE) degree in Information Technology, which he obtained from the State Board of Technical Education and Training between 2004 and 2008. He also holds an ITIL certification, which reflects his knowledge and skills in IT service management. His educational background supports his professional capabilities in managing IT environments.
Professional Experience and Skills
With 12 years of experience in the IT industry, Gunjan Mishra has developed a strong foundation in systems, networks, and service delivery. His expertise extends beyond desktop support, showcasing his ability to manage multi-platform IT environments. He specializes in customer relationship management within IT service delivery, emphasizing the importance of client satisfaction in his work.