James Maddiona
About James Maddiona
James Maddiona: Vice President – Head of Claims TPA
James Maddiona currently serves as the Vice President and Head of Claims TPA at Xceedance. He joined Xceedance in June 2021 as the global head of claims. In his role, James is responsible for overseeing the technical and administrative aspects of the claims and quality assurance teams, which service multiple lines of business for clients globally. His leadership at Xceedance focuses on managing the company's Third-Party Administrator subsidiary, Xceedance Claims and Management Services, LLC.
James Maddiona's 25-Year Tenure at AIG
Prior to joining Xceedance, James Maddiona spent 25 years at AIG. During his tenure, he managed claim professionals specializing in mitigating high-severity bodily injury and property damage exposures, particularly in the excess and surplus casualty lines space. His extensive experience at AIG equipped him with the necessary skills to excel in handling complex claims and delivering high-quality service to clients.
Education and Licenses of James Maddiona
James Maddiona holds a Bachelor of Science degree in Business Management from St. John’s University. Additionally, he is an adjuster licensed in 34 states, which underscores his extensive qualifications and ability to manage claims across a wide geographic area. His educational background and licenses have played a crucial role in shaping his professional journey in the claims management industry.
James Maddiona’s Approach to Team Building
James Maddiona is skilled in hiring and retaining talent and building diverse teams to meet client needs. He believes in creating teams that act as true extensions of their clients, aligning with the culture and skillsets desired to excel at any job function. His capacity to build and manage dynamic teams has been a significant factor in his success in the claims management field.