Mahfuz Alam
About Mahfuz Alam
Mahfuz Alam is an Assistant Quality Assurance Manager at Xceedance in Boston, Massachusetts, with over eight years of experience in property and casualty insurance underwriting operations. He employs Six Sigma tools in his work and has a background in commerce, holding a Bachelor of Commerce degree from Shobhit University.
Work at Xceedance
Mahfuz Alam has been employed at Xceedance since 2018, currently serving as the Assistant Quality Assurance Manager. In this role, he oversees quality assurance processes within the organization. Prior to this position, he held two other roles at Xceedance: he worked as a Quality Assurance Analyst from 2014 to 2016 and as a Subject Matter Expert in Quality Assurance for 11 months in 2017. His tenure at Xceedance has allowed him to develop a comprehensive understanding of quality assurance in the insurance sector.
Education and Expertise
Mahfuz Alam earned a Bachelor of Commerce degree from Shobhit University, where he studied Commerce and Business from 2011 to 2014. His educational background provides a solid foundation for his career in the insurance industry. He possesses working knowledge of Lloyd’s and North American insurers and reinsurers, which enhances his expertise in quality assurance processes within these markets.
Background
Before joining Xceedance, Mahfuz Alam worked at Xchanging as an Advanced Associate from 2011 to 2014 in London, Greater London, United Kingdom. This experience contributed to his understanding of the insurance industry and quality assurance practices. His career spans over 8 years, primarily focused on managing property and casualty insurance underwriting operations.
Quality Assurance Skills
In his role as Assistant Quality Assurance Manager, Mahfuz Alam utilizes Six Sigma tools, including Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA), and Pareto analysis. These methodologies are integral to his approach in enhancing quality assurance processes. His application of these tools reflects his commitment to improving operational efficiency and effectiveness within the insurance sector.